Tuesday, November 30, 2021

Another Five-Star Rating and Google Review

A realtor left a Five-Star Rating on Google following a Complete Home Inspection for one of her clients. She also wrote, "As a realtor in the area, I regularly recommend Miki to my clients. She is thorough, professional, responsive and her reports are easy to read and well organized. If you need a home inspection in the Kansas City area, I highly recommend Miki." She also listed Professionalism and Responsiveness as "Positives". 

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Sunday, November 14, 2021

Another Five-Star Google Review

Last week, my client, Adam, left a Five-Star Google Review and added these comments, "She was very detailed and knowledgeable." He also listed "Positives" of Professionalism, Quality, and Responsiveness. Thank you so much. It's always gratifying to get that type of feedback from a client.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Wednesday, October 27, 2021

Two comments and another Five-Star Rating

My client left a Five-Star rating on Google following her Complete Home Inspection. She also added a comment that included the "Positives" of Professionalism, Quality, Responsiveness and Value. Then she wrote, "This inspection was not only thorough, but inspector took their time to go over every piece of the home along the way. We now know everything about our home before we even move in. So many great tips. Thank you!!"

And a realtor commented during an inspection, "I've been doing this for 23 years and you are the first inspector to actually explain things in a way everyone could understand."

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Tuesday, September 28, 2021

Another Five-Star Rating

A client left a simple Five-Star rating on Google this week. No comments necessary. Thank you. That always means a lot and is very gratifying.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.


Friday, September 3, 2021

Customer Comment

One of yesterday's clients wasn't able to attend his Complete Home Inspection, but replied when he received his E-mailed report, "Thank you for your report. It is very thorough, and written in a way that is easy to understand."

It's always great to have you accompany me during your home inspection so that I can point out the features of the home, give tips on maintenance and use, and discuss things with you as we go. But, if you can't make it to your inspection, your written report will offer the same guidance and explanations. And, feel free to ask any questions you have once you've read the report.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Wednesday, August 18, 2021

Facebook Recommendation and Review

My client left a Facebook Review this week - "Great experience! I would definitely use Complete Home Inspection again. She has a lot of experience in this area and she was very helpful in explaining things in detail and was happy to answer any questions I had." Thank you so much for the recommendation.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Thursday, August 12, 2021

Three Comments From One Home Inspection

This week, I got three different comments from the same inspection, two from realtors and one from my client. A realtor I hadn't yet met was covering the inspection for the listing agent and said that she liked how fast the inspection was. It didn't take up a lot of her time. My client's realtor had used me before and commented again on how thorough the inspection was. And my client said, "I've had other inspections before, but this is the first time I ever attended. I'm so glad I did. I really learned a lot. Thank you for how you explained everything." 

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Tuesday, August 3, 2021

Another Five-Star Google Rating

My client left a simple Five-Star rating on Google, no comments necessary. That's always gratifying to see.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or E-mail today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Thursday, July 8, 2021

Realtor Comments

A Kansas City real estate agent, making his first sale of his new career, called to schedule a Complete Home Inspection for his client. The agent had been training with agents who use Complete Home Inspection exclusively. The new agent said that they told him he "had to use Miki for his inspection because she is the best". One of the agents who was serving as his mentor has always said that he liked how fast I was in my home inspections, how thorough my inspections were, and how I didn't scare his clients by making a big deal out of the things we uncovered during our inspections. That's always great to hear.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or E-mail today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Wednesday, June 23, 2021

Short and sweet

Yesterday, my client responded to her E-mailed Complete Home Inspection report with a simple, "Thanks so much for your time, expertise, and knowledge." You're welcome. And thank you.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call, text, or E-mail today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Monday, June 21, 2021

Another Five-Star rating

My client left a Five -Star rating on Google following his Complete Home Inspection. No words necessary. Thank you for your rating.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call, text, or E-mail today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Saturday, May 29, 2021

Customer Comment

My client replied to her E-mailed home inspection report with, "Thank you, Miki! I appreciate your thoroughness and the tips/advice that you provided." That's the advantage you'll have when you join me for your Complete Home Inspection. We can go through the house together and I can explain and demonstrate things to you as we go.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or E-mail today to schedule your complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Wednesday, March 24, 2021

Helping train others

Earlier this month, I was one of six home inspectors from around the country selected to present during the first-ever "ASHI Virtual Summit", an online seminar for members of the American Society of Home Inspectors (ASHI). My two-hour presentation was "Home Inspection Methodology and Learning From Mistakes", designed to help home inspectors of all experience levels develop a consistent method of doing their inspections while focusing on learning from mistakes made by other home inspectors.
 
Following my presentation, one of the online attendees commented, "Not to be missed, Miki Mertz’ Inspection Methodology was wonderful. It ought to be required training for all home inspectors. Incredibly thorough and well thought out. I only wish she’d had time for the last 15 or so slides.
So many good things about it but I especially like the way she kept reminding us that everyone’s style is different, choose the method best for you and then be consistent."
 
That's nice to hear. Over the years, it's been a privilege to share my experience and knowledge with my colleagues in order to improve the industry as a whole.
 
Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or E-mail today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Tuesday, February 23, 2021

Client Review

My client left this review on the Complete Home Inspection Facebook page - "Awesome experience as a first time home buyer. Gave me the truth about my future home with what to expect/give attention to- and afterward reinforced my decision to become a homeowner with an endorsement of the house (haha). Answered any and all questions I had thoroughly and provided an amazing report after the inspection had been performed. Would recommend to anyone buying a house!!"

That's always good to hear. Thank you so much.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or E-mail today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com

Monday, February 1, 2021

Five-Star Google Review

A client left another Five-Star Review on Google, writing, "Positive: Professionalism, Punctuality, Quality, Responsiveness, Value". Thank you. That always means so much.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or E-mail today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Wednesday, January 20, 2021

Customer Comment

My client responded to her written Complete Home Inspection report with, "Thank you so much for the inspection report. This is our first experience with home buying and we appreciated your educational approach! You really made us comfortable during the learning process." That's what's so fun about having clients with me during their Kansas City home inspection, even in this time of social distancing. As long as we do it safely, you can learn so much about the features of the house, such as how to change filters, how to shut off the water supply, and more. Thank you for your comment.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or E-mail to day to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Sunday, January 10, 2021

Radon Awareness

January is Kansas Radon Action Month, and National Radon Action Month, designed to educate you about the dangers of radon exposure and encourage you to identify and address radon problems in your home. Radon is a tasteless, odorless, colorless, naturally occurring radioactive gas found in nearly all soils. So, you won't know your home has a radon problem unless you test for it. Outdoors, radon is diluted to low concentrations. But once inside an enclosed space, radon can accumulate to significant levels. To help inform you about the dangers of radon gas and the importance of radon testing, view my podcast - Complete Home Inspection Radon Podcast.

About one out of every three radon measurements performed in Kansas are elevated, being above 4 pCi/l (picoCuries per liter). Johnson County, KS, averages around 5.3 pCi/l. Wyandotte and Leavenworth counties in Kansas see similar test result levels.

The best way to find out if your house, or the house you're looking to buy, has a radon problem is to have a certified radon professional, such as Miki Mertz of Complete Home Inspection, do a test for you. Complete Home Inspection uses a continuous radon monitor that takes samples over a period of two full days, with the test unit placed in the lowest livable level of the house. Windows are kept closed throughout the time of the test. The test results are then averaged into an overall number for your final report. As mentioned earlier, if the radon level is higher than 4.0piC/l, then it should be fixed, or "mitigated". In Kansas, all residential real estate contracts include a recommendation that home buyers include a radon test on homes purchased. All radon tests performed during real estate transactions in Kansas must be conducted by a state-certified radon tester, such as Miki Mertz of Complete Home Inspection.

Additional information about radon can be found on the Complete Home Inspection web site at The danger of radon gas, at www.kansasradonprogram.org, and at www.epa.gov/radon.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or E-mail today to schedule your Complete Home Inspection, 913-268-0222, www.completehome inspectionkc.com.