Showing posts with label First-Time buyers. Show all posts
Showing posts with label First-Time buyers. Show all posts

Thursday, July 16, 2026

Dress for Success

A realtor took a photo of me ready to enter the crawl space of our client's house. She added this caption, "My home inspector doesn't miss a thing. She's going in!" Love it. I'll do whatever it takes to do a "Complete" home inspection for you. Looking so fashionable is just a bonus.


Whole house inspections, condo inspections, radon testing, termite inspections, sewer inspections, and more (including crawling into your crawlspace), we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.



Saturday, March 21, 2026

Very flattering

Three different long-time Kansas City home inspectors have retired in the last year, or so. And now, they are referring their former customers to me for home inspections. It means a lot that they would entrust their clients and business associates to me moving forward, knowing that I'll take good care of them. 

Whole house inspections, condo inspections, radon testing, termite inspections, sewer inspections, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Thursday, August 14, 2025

Realtor post on Facebook

A realtor posted this on her Facebook page - "Inspection day with this Columbus Park cutie (the house, not me) and the one and only Miki Mertz and Complete Home Inspection - Kansas City, who's been crushing it for 30+ years as a woman in the field! Miki walks my clients through every corner of their new home. No rushing, no skimming over details, just real knowledge about what might be the biggest purchase of your life. I only work with people who want to help you, not push you, through this huge step." 

He was a first-time homebuyer and asked a lot of questions, which is perfect. It was a great inspection. Thank you for including me in this Facebook post. 

Miki Mertz from Complete Home Inspection shows a client his kitchen

Whole house inspections, condo inspections, radon testing, termite inspections, sewer inspections, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, completehomeinspectionkc.com.

Tuesday, September 24, 2024

Another Five-Star Google review

Here's a Five-Star Google review from someone who wasn't even a customer. Yet. 

"I had gone with another inspector who didn’t offer some of the add on services typically provided for inspections. I reached out to Miki and she was able to give me names a couple vendors who provided the inspections I needed. I wasn’t even her customer but she still helped me while in a bind. Amazing integrity. Will definitely keep in mind for future inspections."

Whole house inspections, condo inspections, termite inspections, radon testing, sewer inspections, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Wednesday, August 7, 2024

Heard from each of them

Recently, my clients were a married couple buying a home. The wife was able to attend her Complete Home Inspection and texted me afterward, "Miki, you were just great yesterday. Thanks so much for all the great info. Your inspection is very helpful." The husband was unable to attend the inspection but read the written report and replied, "Thank you for such a full and comprehensive inspection and report. You are really thorough!" It was wonderful to hear from each of them following the inspection. 

Whole house inspections, condo inspections, termite inspections, radon testing, sewer inspections, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Friday, July 5, 2024

Repeat customers

Having done a couple of home inspections for them over the years, a couple now wanted me to inspect the house their daughter, a first-time buyer, was purchasing. All three - mom, dad, and daughter - attended the inspection. Dad followed me around the most during the inspection. Two different times as we examined some defects in the condition of the house, he said, "And that's why we have YOU inspecting this house", and "You're awesome." Then, in reply to receiving the written inspection report on the house, he wrote, "Thanks, Miki! Again - we appreciate your fitting us in on such short notice, especially in a holiday weekend - and your getting the report to us next-day. Top-notch service for sure. We hope you have a great Independence Day." That's wonderful to hear. Thank you.

Whole house inspections, condo inspections, termite inspections, radon testing, sewer inspections, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.




Saturday, June 22, 2024

Fun inspection

 A fun inspection this week ended in some nice words from my client. A young woman was buying her first house and is going to share it with two other young women. All three were at my inspection so that they could learn about the house in "old" Overland Park. There was a lot of excitement in the air, as you can imagine. And the four of us had fun together. After receiving her written inspection report, my client replied, "Thank you, Miki! You did an amazing job!" And, I had a good time, as well.

Whole house inspections, condo inspections, termite inspections, radon testing, sewer inspections, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Friday, April 19, 2024

Nice comments

A couple of very nice comments from realtors and clients this week - a real estate agent who frequently has me inspect the houses her clients are buying said, "I gave your contact info to an agent in my office. She says she loves you!" Another agent, that I was meeting for the first time, said she liked how informative I was during her clients' home inspection and that she really liked how I didn't take 4 hours to inspect a small house. Her buyers then chimed in with, "And you are so thorough and helpful."

Whole house inspections, condo inspections, termite inspections, radon testing, sewer inspections, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Sunday, March 10, 2024

Kiplinger Personal Finance magazine

In its April 2024 issue, Kiplinger advises how to "Make the Most of a Home Inspection" and mentions, "An inspection contingency can protect you from buying a potential money pit." First, Kiplinger says to hire a qualified inspector and suggests hiring an ASHI (American Society of Home Inspectors) Certified Home Inspector. The magazine calls an inspector's ASHI membership "a sign of credibility." I've been ASHI Certified since 1993. 

Another Kiplinger recommendation is for you to attend your home inspection. It's your chance to ask questions as they arise and to learn first-hand how the systems of your potential home work. I love it when my clients go through the house with me. It's then easy to demonstrate how to change filters, how to shut off the water supply, and more. 

That's some good advice from a trusted source. 

Whole house inspections, condo inspections, termite inspections, radon testing, sewer inspections, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Thursday, March 7, 2024

Nice comment

 A customer buying an empty house, where the water happened to still be turned off at the time of the inspection, replied to his written home inspection report with, "Thank you for your hard work getting this done quickly and efficiently. We really appreciate you going out a second time. If we need an inspector again in the future, we will definitely let you know. Thank you."

Whole house inspections, condo inspections, termite inspections, radon testing, and sewer inspections, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Thursday, November 16, 2023

Nice to hear

Two of this week's clients made a couple of nice comments after their home inspections. One, a young engineering student buying his first house, said, "Wow, you know so much more about houses than all of the engineers I know." And another client said, "Thank you for being so thorough. I can really see why our real estate agent recommends you!"

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Wednesday, October 4, 2023

Two different comments

A couple of different comments have brightened up this first week of Fall. My client responded to his written report with, "Thank you for making the time to get this knocked out and for sending the report so quickly... I can't thank you enough for showing me all of the details you did."

And a realtor made this comment, in front of her buyer, "I really like how you explain everything in detail and in simple language. Most other home inspectors can't or won't do that."

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Saturday, March 25, 2023

Shout out from the Prez

The current president of ASHI (American Society of Home Inspectors), the first female president of that organization, was featured in an article in the March 2023 issue of the ASHI Reporter. She detailed her career as a home inspector, and said that she "was inspired by ASHI's first woman director - Miki Mertz. 'Miki was very instrumental. She's been around a long time. She's a very intelligent woman.'" That's flattering to read. 

The article, written by Laura Rote, included this photo collage.


Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Friday, March 24, 2023

Another Five-Star Google Review

A recent client left a Five-Star Google Review following her home inspection, commenting, "Would definitely use them again!! Very prompt and responsive. Can't say enough good things about the inspection and how all my questions were answered." Thank you, that's wonderful to read.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Friday, December 23, 2022

Sweet comment at this time of year

In reply to her E-mailed home inspection report, yesterday's client referenced the sub-zero actual temperature and the four inches of snow we got on top of some freezing rain when she wrote, "Thank you, Miki! So appreciative of you braving the roads yesterday. Have a merry Christmas." Better than a plateful of Christmas cookies.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Wednesday, December 7, 2022

Great comment, means a lot

I always like having my buyers follow me around while I do the inspection, so they can ask questions and learn about their house. Today's buyer commented that he really liked my process of inspecting. He said I looked at everything as thoroughly as if I was buying the house. That's quite a compliment.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com. 

Saturday, November 12, 2022

Customer Comments

Comments from two different inspections this week - a couple, moving here from Texas, said, "Thank you so much. You were very thorough in your inspection." Among other things, they have never had a basement before. So, we talked about sump pumps and other basement features they were unfamiliar with.

And, at another inspection, I explained how a heat pump works. Then, the father of my client said, "Well, I learned something today. That was a great explanation. Easy to understand." And, his son (my client) said, "Thanks. Now, I understand how to use the system and get the most out of it." 

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Friday, September 23, 2022

Great Idea

Several recent clients bought their house during the real estate boom earlier this year. In order to make their particular offer seem more attractive to the seller, they waived the Home Inspection clause at the time of purchase. But now, after living in the house for a while, they wanted to do an inspection to find out exactly what they bought.

It's always better to have a Complete Home Inspection done BEFORE you buy so that you know the condition of the house before you commit to it. But, it's a great idea to do one now, after your purchase, so that you get the peace of mind that comes from having the house inspected. Find out about the systems of the house - electrical, plumbing, heating and cooling - as well as the condition of the roof and foundation. Learn how to change your furnace filter, where the main water shutoff valve is, and other maintenance tips. Plus, your list of Recommended Repairs gives you a handy "To Do" list. You've made the purchase, now find out as much as you can about what you bought.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you, before or after the sale. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.


Thursday, June 2, 2022

"Peace of Mind"

Wonderful comment from my client today when she received her E-mailed home inspection report - "It was great meeting you today! Thank you so much for all your help! I appreciate the peace of mind you gave us today." 

Peace of mind is what it's all about. Your Complete Home Inspection tells you and shows you the condition of the property at the time of the inspection. Know what you're buying, or know what you're getting ready to sell. That way, you won't have any surprises in the process of buying or selling a home.

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you and your peace of mind. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.

Friday, May 27, 2022

High Praise

My client is an estimator for an industrial construction company. He followed me around during his Complete Home Inspection, finding out that what he knew about industrial construction didn't apply to residential construction. When we were finished, he said that he was very impressed with my knowledge and with how thorough I was. And he said that he is going to recommend me to his a friend who is looking to buy a house. That's high praise, indeed. 

Whole house inspections, condo inspections, radon testing, mold testing, and more, we do it all for you. Call or text today to schedule your Complete Home Inspection, 913-268-0222, www.completehomeinspectionkc.com.